OUR TERMS AND CONDITIONS
General terms and conditions of the company Playdud3
§1 Applicability to entrepreneurs and definitions of terms
(1) The following general terms and conditions apply to all deliveries between us and a consumer in the version valid at the time of the order.
A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor self-employed (§ 13 BGB).
§2 Formation of a contract, storage of the text of the contract
(1) The following regulations on the conclusion of the contract apply to orders via our Internet shop https://www.playdud3.com.
(2) If the contract is concluded, the contract comes with it
Playdud3
S2, 6
D-68161 Mannheim
conditions.
(3) The presentation of the goods in our online shop does not represent a legally binding contract offer on our part, but is only a non-binding invitation to the consumer to order goods. By ordering the desired goods, the consumer makes a binding offer to conclude a purchase contract.
(4) When an order is received in our online shop, the following regulations apply: The consumer submits a binding contract offer by successfully going through the ordering procedure provided in our online shop.
The order is made in the following steps:
1) Selection of the desired goods
2) Confirm by clicking the "Order" button
3) Checking the information in the shopping cart
4) Click on the "Checkout" button
5) Registration in the online shop after registering and entering the login data (e-mail address and password).
6) Re-examination or correction of the entered data.
7) Binding dispatch of the order by clicking the button "order with costs" or "buy"
Before the binding submission of the order, the consumer can return to the website on which the customer's details are recorded and correct or correct input errors by pressing the "Back" button in the Internet browser he is using after checking his details Closing the internet browser cancel the ordering process. We confirm receipt of the order immediately by an automatically generated email ("order confirmation"). With this we accept your offer.
(5) Saving the text of the contract when ordering via our online shop: We save the text of the contract and send you the order data and our general terms and conditions by email. You can also view the terms and conditions at any time at http://www.playdud3.com/agb. You can view your past orders in our customer area under My Account --> My Orders.
§3 Prices, shipping costs, payment, due date
(1) The prices shown in the shop are the final prices plus shipping costs. According to § 19 UStG, the sales tax does not apply and therefore does not have to be shown.
(2) The consumer has the option of paying in advance (Klarna and GiroPay where available), credit card (Visa, Mastercard, American Express) and Apple Pay.
(3) If the consumer has chosen to pay in advance, he undertakes to pay the purchase price immediately after the conclusion of the contract.
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§4 Delivery
(1) Unless we have clearly stated otherwise in the product description, all items we offer are ready for dispatch immediately. The delivery takes place within 7 working days at the latest. In the case of payment in advance, the period for delivery begins on the day after receipt of payment by our bank and for all other payment methods on the day after conclusion of the contract. If the end of the period falls on a Saturday, Sunday or public holiday at the place of delivery, the period ends on the next working day.
(2) The risk of accidental loss and accidental deterioration of the item sold is only transferred to the buyer when the item is handed over to the buyer, even in the case of mail-order sales.
§5 Retention of title
We reserve ownership of the goods until the purchase price has been paid in full.
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§6 Right of withdrawal of the customer as a consumer:
Right of Withdrawal
Consumers are entitled to a right of withdrawal according to the following stipulations, whereby a consumer is any natural person who concludes a legal transaction for purposes that can predominantly neither be attributed to their commercial nor their self-employed professional activity:
Right of withdrawal
right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.
The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the goods.
In order to exercise your right of withdrawal, you must inform us
Playdud3
S2, 6
D-68161 Mannheim
by means of a clear statement (e.g. a letter sent by post, fax or e-mail) of your decision to withdraw from this contract. You can use the attached sample revocation form for this, but this is not mandatory.
Consequences of revocation
If you revoke this contract, we have paid you all payments that we have received from you, including the delivery costs (with the exception of the additional costs resulting from the fact that you have chosen a different type of delivery than the cheapest standard delivery offered by us have), immediately and at the latest within fourteen days from the day on which we received the notification of your cancellation of this contract. For this repayment, we use the same means of payment that you used in the original transaction, unless something else was expressly agreed with you in writing; under no circumstances will you be charged fees for this repayment.
We may refuse repayment until we have received the returned goods or until you have provided proof that you have returned the goods, whichever is earlier.
You must return or hand over the goods to us immediately and in any event no later than fourteen days from the day on which you inform us of the cancellation of this contract. The deadline is met if you send back the goods before the period of fourteen days has expired.
You bear the direct costs of returning the goods.
End of revocation
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§7 Cancellation form
Sample withdrawal form
(If you want to revoke the contract, please fill out this form and send it back.)
At :
Playdud3
S2, 6
D-68161 Mannheim
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I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)
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Ordered on (*)/received on (*)
__________________
Name of consumer(s)
_____________________________________________________
Address of consumer(s)
_____________________________________________________
Signature of consumer(s) (only if notification is on paper)
__________________
Date
__________________
(*) Delete where not applicable.
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§8 Warranty
The statutory warranty regulations apply.
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§9 Contract language
As contract language german will be available exclusively.
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§10 Customer Service
Our customer service for questions, complaints and complaints is available on weekdays from 9:00 a.m. to 5:00 p.m. via our own chat function (bottom right of the website) or our contact form at www.playdud3.com/support.
§ 11
Choice of Law & Jurisdiction
(1) The law of the Federal Republic of Germany applies to the contractual relationships between the provider and the customer. Excluded from this choice of law are the
mandatory consumer protection regulations of the country in which the customer has his usual
stay. The application of the UN sales law is excluded.
(2) The place of jurisdiction for all disputes arising from the contractual relationship between the customer and the provider is the location of the provider, provided the customer is a merchant, a legal entity under public law or a special fund under public law.
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§ 12
Severability Clause
Should one or more provisions of these General Terms and Conditions be ineffective, this shall not affect the validity of the remaining provisions.
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Status of the General Terms and Conditions Jan.2023
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